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Frequently Asked Questions
Is it safe to order through PayPal?
How else can I pay if I don't want to use PayPal? You can order via phone by calling, (928) 925-3257 Monday-Friday between 8 a.m. - 5 p.m. Arizona Time Mountain Standard Time. You can also order by mail. If ordering the eBook by mail, send a check for $27 to the address below. There are no shipping charges since the eBooks will be downloaded electronically. Arizona residents must pay an additional sales tax ($2.61), thus making the total amount due $29.61. Once the check is received and clears, we will email you the link to download your eBooks and the necessary passwords to unlock them. If you wish to order the Winder Fishing Knot Tying Tool by mail, send a check for $24.95 (no shipping charges). Arizona residents must pay an additional sales tax ($2.42), thus making the total amount due $27.37. Once the check is received and clears, we will ship your order. Our mailing address is:
Will the eBook be mailed to me? No. The eBook is in digital form. This means that you have to download it from the internet. From there you can either print it using your own printer, or read it on your computer. The big advantage to this format is that reading it on the computer allows you to easily go to linked pages and other content. Some of links take you to other web pages and you'll also need to be connected to the internet to access those pages. The other big advantage for you in having an eBook is that you'll get free updates for life! That's because it's easy for us to update and redistribute the eBook over the internet - something we could not do as easily with a printed book.
I Can’t Find the eBook after downloading it. If you didn’t save the file to your desktop, then it was saved in another folder on your computer. The quickest way to find it is to follow these steps:
Your eBook codes are emailed to you after your purchase. Please allow up to 15 minutes if for the email to make its way through cyberspace before contacting us. Depending on network loads, this email can take a little longer than normal. If you don't find them in your inbox, then look in your "junk mail" or "spam" folder. Some ISP's (like Comcast, Earthlink & AOL ) reject emails from people not on your approved list. Be sure to add the following email addresses to your address book.
Adding these email addresses to your address book will help ensure you get your eBook codes and other important emails from us. Another possible reason for not getting your eBook codes is that your email address may be listed incorrectly with PayPal. After purchase, PayPal emails us a copy of your receipt which contains your email address. That email address is entered into our system and your eBook codes are then sent to you. If your email address is listed incorrectly with PayPal, then those codes will be sent to the wrong email address. You can easily check your email address in PayPal by logging into your account. It will be displayed under your name on the "my account" page. You can also click the "profile" tab and then the "email" link. If your email address is listed incorrectly, contact paypal to get it corrected. In the mean time, be sure to contact us too so we can resend your eBook codes to you immediately. If you still haven't received your email with the eBook codes, add the email addressees above to your address book and then contact us and we'll resend the codes.
You need to be connected to the internet to register your eBook. At the time of purchase, you were supplied with a username and password. You can click a chapter link or click the on the red “R” on the menu to get the registration window. Enter your username and password and click OK. Note that after your register your eBook, the red “R” on the menu will change to a red “U”. If you want to unregister your eBook, click the “U”.
Do I need to be connected to the internet to read the eBook? No. But some of the links in the eBook are to other web pages and you will not be able to view them unless you’re connected to the internet.
You have the option to print a single page or the entire eBook. On the menu, select File, and then print page or print eBook.
This eBook was created using a software program called eBook
Pro because
this format is the most secure for sharing
eBooks online. It protects against theft and unauthorized use. This
format also allows you greater flexibility and ease of navigation
by working like your web browser. Unlike printed eBooks, this
one has web links to other resources of interest. This format allows us to offer you free updates for life!
How will I know there's an update to the eBook?
I'm having trouble opening the eBook. The eBook is in a zipped folder. If you're computer is running Windows 95. 98, or ME, you'll need to use a program like WinZip or WinRAR to unzip the folder. If you are using WinXp or Vista, you should be able to open the folder the zipped folder and copy the eBook to your desktop. You can download a free trial of WinRAR from the link below (which will let you unzip the folder you downloaded): http://www.download.com/WinRAR/3000-2250-10007677.html Once WinRar has been downloaded to your computer, install it and use it to unzip the folder you downloaded. If you're unable to open the eBook because Norton Internet Security has blocked the file (thinking it's a threat), click here for more help. If you continue to have problems opening the eBook, please contact us.
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